Contact us

Carrhae Capital LLP offices are located in Mayfair, London. Please find our contact details and address beloW.

Complaints

You should contact us immediately if you are dissatisfied with any aspect of the AIF management services provided to you by Carrhae Capital LLP.
Please write to:

The Compliance Officer
Carrhae Capital LLP
39 St James’s Street
London
SW1A 1JD
T: +44 (0) 203 205 4850

We take every complaint seriously and your complaint will be handled in accordance with the relevant FCA rules, which may differ depending upon your status, although note that it is Carrhae Capital LLP’s policy to aim to resolve every complaint fairly and in a timely manner. Carrhae Capital LLP has a written internal complaints handling policy, as required by the FCA Rules. You can obtain a copy of this on request, and in the event you should have cause for complaint about the AIF management services which Carrhae Capital LLP provides to you, a copy of the policy will be sent to you.

In the event we fail to resolve a complaint to your satisfaction, or if we fail to do so within eight weeks of receiving your complaint, you may also
be entitled to refer your complaint to:

The Financial Ombudsman Service
Exchange Tower
Harbour Exchange Square
London
E14 9SR.
Telephone: 0800 023 4567
or at www.financial-ombudsman.org.uk.

You should contact us if there is any aspect of the provision of the MiFID investment services provided by Carrhae Capital  LLP (“Carrhae”) that you are not satisfied with.

We take every MiFID complaint seriously and your complaint will be handled in accordance with the relevant FCA rules. Carrhae has a written complaints handling policy, a copy of which is available upon request from Carrhae’s compliance department at the above address.